Title: Office Operations Manager

Company: Alternative Management

Location: Las Vegas, NV

Who We Are:

Alternative Management has over 30 years’ experience as an association management company, providing management and administrative support to trade associations and professional non-profit organizations.  Led by founder Katrina Bruce, the team at Alternative Management is composed of experienced professionals with a host of diverse skills and expertise. With a focus on the unique missions of their clients, this versatile team builds relationships while offering an extensive list of services and support to the leadership teams of non-profit associations.  

Their mission is to assist volunteer leaders and members in accomplishing the goals of their association, to do so in a timely manner, and with a positive attitude.  Alternative Management is a company with a record of long-term success who values the relationships they have built.

What We’re Looking For:

An Office Operations Manager who is organized, self-motivated, resourceful, and reliable who will be responsible for providing administrative support to the Account Manager team and offer guidance and oversight to the Account Coordinator team.  Some key functions of this role will include office administrator responsibilities, HR processes, as well as implementation and oversight of company initiatives and client contract management.

The scope of responsibilities will include, but are not limited to:

• Manage new employee onboarding and associated tasks
• Lead Human Resources duties
• Keep updated documentation on standard operating procedures, office vendor contacts, and Alternative Management equipment utilized by various clients
• Ensure all office duties are completed in a timely manner
• Handle client related issues and needs
• Maintain the appropriate level of office supplies
• Manage office conference room calendars
• Ensure that Account Managers are providing services as outlined in the client contracts and monitor to see if additional staffing support is needed
• Coordinate with facilities vendors for all maintenance and building related needs
• Liaising with management team regarding process creation, documentation, and/or improvements
• Delegating needed tasks to Coordinators and Receptionist
• Offer strategic guidance and suggestions to improve efficiency, organization, and consistency of services provided to clients.

Key requirements of the role:

• Strong Microsoft Office skills
• Strong communication skills and attention to detail
• Self-driven, proactive, and naturally resourceful
• Excellent time management skills
• Strong leadership, interpersonal and organizational skills
• Comfortable creating and implementing process changes
• Works well in an established team, flexible and able to help where needed

Compensation:

Alternative Management provides 100% of the employee premiums for health insurance, paid holidays, and generous PTO benefits. Salary is commensurate on experience but could be in the range of $45,000-55,000 annually.