• Operations Specialist

    Job ID
  • Job Description

    Job Title:  Operations Specialist

    Company:  Jan Pro of Colorado

    Location:  Denver, CO


    Jan Pro

    Are you a rockstar road warrior? Do you thrive on being out in the field, taking care of clients and putting your excellent customer service skills to work? If so, we have the job for you!


    What’s in it for you:

    • Competitive base salary plus commissions & bonuses!
    • 401k with company match!
    • iPad for business use
    • Mileage reimbursement
    • Cell phone reimbursement
    • Use of company car
    • Medical benefits, paid time off, & more!


    What you’ll be doing:

    As an Operations Consultant, you’ll report to the Director of Operations and the President, and will be responsible for overseeing accounts and franchisees. Here’s some of what you can expect to be doing on a daily to weekly basis:

    • Flex your customer service muscles to maximize retention of assigned accounts within your territory
      • Conduct approximately 25 account inspections per week, ensuring best practices are taught/coached, practiced, and in place
      • Resolve customer issues, as needed
    • Be a coach/guide/guru for franchisees, assisting with training, business coaching,  and quality reviews
    • Manage setup of new customer accounts, including on-site training and building relationships


    What you’ll need to succeed:

    • Track record of success in maintaining motivation and drive to achieve goals in a competitive, self-directed environment
    • Ability to coach and train people within an organized structure
    • Excellent customer service skills
    • Proficient in Microsoft Office programs
    • Clean driving record & ability to pass a background check
    • Ability to be in Denver office at least 2 days per week, and visit clients across greater Denver area and Front Range


    A little about us:

    We are a family and locally-owned company and are proud to be a part of the #1 fastest-growing franchise system in the world.


    Jan-Pro Cleaning Systems of Colorado is a franchised commercial cleaning business that offers a completely customer-focused services, using state of the art processes and cleaning techniques. The company offers business owners the ability to start and grow their own commercial cleaning franchise. We at Jan-Pro of Colorado are the master franchise owner, with 165 Franchise owners in our system here in Colorado.


    We have been in business for over 16 years, and have grown each year to be one of the largest markets in the Jan-Pro system. Our team proudly has an average tenure of 7 years. We take pride in our ability to care for our employees, our business owners, and our community.

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