TalenTrust

  • Regional Director of Operations

    Job ID
    2019-4251
    Location
    US-CO-Lakewood
  • Job Description

    Job Title:  Regional Director of Operations

    Company:  Jan-Pro of Colorado

    Location:  Denver, CO

     

    Jan Pro

     

    Jan-Pro is growing and we’re looking to hire a Regional Director of Operations!

     

    The Regional Director of Operations will play a critical role in driving productivity, quality and performance management. Serving as a key piece of the leadership team, the Operations Director will be responsible for ensuring operational effectiveness by providing guidance to the staff while managing key performance indicators to drive strong business results. We are seeking candidates who are driven, responsive, adaptable, diligent and team oriented! If this sounds like you, let’s connect!

     

    What you will be doing in this role:

    • Responsible for hiring, developing and managing the operations team
    • Provide ongoing training, strategic direction and support to the team
    • Directly manage and retain identified key accounts
    • Respond to customer issues and requests in a timely fashion
    • Coordinate, schedule and develop the materials for all Franchisee certification classes
    • Prepare and deliver the P&P certification course; serve as the Policy & Procedure Expert
    • Tracks and monitors weekly KPI’s for all Ops Team members
    • Provides support (direct and indirect) on franchisee/customer problems and de-escalates issues
    • Create agenda and runs the weekly operations meeting
    • Responsible for developing and growing the current franchisee base
    • Ensure all department paperwork is accurate and submitted on a timely basis
    • Knowledge resource for equipment, chemicals, and cleaning procedures
    • Track and update TLC – New Franchise program and monitor business owed 

     

    What you need to be successful:

    • 5+ years of franchise experience with outstanding business growth and operational skills
    • Strong leadership skills - successful track record leading and managing a team
    • Exceptional communication and problem-solving skills with a strong ability to handle changing demands
    • Proven track record of meeting/exceeding goals
    • College degree preferred

     

    A Little About Us:

     

    Jan-Pro of Colorado is part of an International Commercial Cleaning Franchise which has ranked as the #1 commercial cleaning franchise for 10 straight years. The local Lakewood office is family owned and run and is ranked the number two office in the USA out of 98 cities. The office is located in a beautiful building in Lakewood overlooking the Denver skyline, and is walking distance to many restaurants and shops.  Jan-Pro has a congenial, friendly atmosphere and has the mission of helping people start their own business in commercial cleaning.

     

    We’ve celebrated massive success over the past 16 years and have received several awards as a result of our awesome team’s collaborative efforts: From Jan-Pro International: President’s Gold Circle Club, Office of the Year, Founders Award, & Master Franchise of the Year Award! Governor of Colorado, John Hickenloopener, said this of Jan Pro of Colorado in a congratulatory letter, “On behalf of the mile-high city of Denver, please accept my official congratulations and sincere thanks for bringing such a level of excellence to the business community of Denver and our state.”

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