Customer Service Specialist

Job ID
US-IL-Elk Grove Village

Job Description

Title:  Customer Order Managements Specialist

Location:  Elk Grove Village, IL

Company:  LA-CO Industries



About LA-CO Industries, Inc.

LA-CO Industries is a privately held global manufacturing company specializing in industrial hand-held markers, plumbing chemicals, and livestock identification products. Since 1934, we have taken pride in the design and manufacturing of high quality, performance-based products for our customers’ unique applications.  With the development of unique specialty chemical products that meet demanding industrial applications, the All-Weather, LA-CO, Markal, and Tempil brands have become the leaders in the industries they serve.  Today our products are sold through over 6,500 distributors in over 60 countries.


Responsibilities Include

The Customer Order Specialist responsibilities include but not limited to:

  • Receive orders via fax, phone, email, etc.
  • Correspondence with customers and service providers
  • Review order for accuracy regarding price, product description, codes, shipping and delivery terms as well as discrepancies between purchase order and customer database
  • Prepares invoices and confirm orders
  • Process paperwork for shipments
  • Update customer information in Custom Master database
  • Create and maintain procedures
  • Submit debits and credits
  • Provide backup for department functions, including domestic orders



  • 5 years customer service with 3 years domestic and international orders experience required
  • Strong understanding of export compliance regulations
  • Excellent math skills, detailed and organized
  • Microsoft Office Suite Software
  • Microsoft Dynamics AX a plus
  • eCommerce experience a plus
  • Fluency in Spanish a plus


Health, Dental, Flexible Spending, Health Savings Account (HSA), 401(k) with company match and Disability & Life Insurance, Optional Additional Life Insurance, Company Observed Holidays and Vacation Days


About Us

TalenTrust works with rapidly growing, middle market companies who value their people. We are our client’s recruitment partner and identify exceptional talent to accelerate their growth. Unlike traditional staffing models, our recruitment process ensures full integration to capture a client’s culture and employment brand. We provide a personalized and collaborative value proposition to both the candidate and client.

Find out more about us by visiting our website www.TalenTrust.com.


TalenTrust and our partners are Equal Employment Opportunity (EEO) employers and welcome all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion




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