TalenTrust

General Manager

Job ID
2017-3247
US-CO-Littleton

Job Description

Position: General Manager
Company: PCS Residential
Location: Denver, CO

POSITION SUMMARY

The General Manager is fully responsible for the financial and operational performance of the Denver CO office. The General Manager will work with the executive team to determine scorecard metrics, budget and project roadmap to accomplish the long term strategic objectives of the company. The ideal person will be a strong leader who is comfortable taking full responsibility for their location while being accountable to the executive team. Superior management skills, attention to detail combined with an exceptional customer service attitude will allow the General Manager to succeed by maintaining a strong gross profit margin and top box customer satisfaction.

RESPONSIBILITIES
• Manage the sales and marketing team
• Oversee the recruitment, training and development of the sales and marketing team
• Ensure sales and marketing metrics are being consistently achieved
• Manage vendor relationships at the local level with key suppliers
• Manage the estimating and claims processes to ensure that jobs are estimated properly to meet gross margin goals
• Manage production and job costs to meet gross margin goals
• Manage project coordinators to ensure jobs are completed on time and meet quality standards
• Vet subcontractors and manage ongoing relationships
• Create criteria/system for qualifying subcontractors
• Reports to the organization regularly on subcontractor performance
• Implement and maintain processes and systems for customer satisfaction, quality control, job cost, and safety management
• Oversees all aspects of the local office according to corporate guidelines including HR, IT and Accounting

QUALIFICATIONS
• Minimum 5 years leadership experience in the exterior home restoration industry
• Bachelor or Associate’s degree in construction management or equivalent work experience
• Strong leadership skills and experience building and managing a team in an entrepreneurial environment
• Experience with budget development and oversight
• Experience with customer satisfaction systems and tools
• Strong communications skills, both oral and written including experience interfacing with high-end home owners
• Strong computer skills including MS Office, Word, Excel and Outlook and a web-based scheduling software

ABOUT US
TalenTrust works with rapidly growing, middle market companies who value their people. We are our client’s recruitment partner and identify exceptional talent to accelerate their growth. Unlike traditional staffing models, our recruitment process ensures full integration to capture a client’s culture and employment brand. We provide a personalized and collaborative value proposition to both the candidate and client.
Find out more about us by visiting our website www.TalenTrust.com.

TalenTrust and our partners are Equal Employment Opportunity (EEO) employers and welcome all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion

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